![]() When they need, they’ll have the chance to start chatting with you on Facebook Messenger, WhatsApp, SMS, or any. The Floating Chat Widget can help set up a pleasant communication tool that will make it simple for your audience to talk with you in all the popular communication channels easily. You can replace ' hf-chat' with whatever id you used for your anchor tag. The quickest way for your audience to reach you. Step 2: Paste the following code at the bottom of your document, right after the HappyFox Chat installation code. You need not specify a 'href' attribute for the anchor tag. This element can also be a button, image or any other element on your page. ![]() ![]() Deleting ticket attachments is governed by a ticket-level permission 'Delete Attachments'. The deletion process is non-reversible and hence must be exercised with caution. To delete an attachment, hover over it and click the 'Trash Bin' Icon. Popular app integrations: There’s a difference between having help desk support software and. Make sure the provider you choose offers relevant integrations with other customer support tools. Step 1: Add an ' id' to the element (button), that you want to use for triggering the chat widget.įor example, we have added the id 'hf-chat' to the anchor tag below: Click Remove from Group to completely remove from the group. HappyFox allows Agents to delete attachments linked to a ticket update. Happyfox chat dont load floating widget manual This will help prevent the need for manual updates and entries by streamlining data across the board. This feature is available in all the plans. 467 HappyFox Chat widget stores below local storage data under the webpage origin where the widget is installed. Once you confirm, you will see a popup that will display a list of agents. Click on your agent tile and then click the Delete option. If you are the account owner, log in to your HappyFox Chat account and go to the Manage > Agents section. You can customize look and feel of each chat widget. Only the account owner can delete himself by transferring the ownership to another user. Note: Below steps should be performed on the page where the chat widget has been installed. Multi-widget profile feature allows you to customize chat widgets on 3 or more websites and manage chats from all your websites under a single HappyFox Chat account. WorkflowsEnsure speedy resolution of tickets with end-to-end process automation. ChatbotEngage and reach your customers 24x7 with ready-to-go chatbots. ![]() Assist AIProvide IT support directly from Slack and Microsoft Teams. Do you want to load chat widget, only when the visitor clicks a button on your site and hide the widget otherwise? Follow the steps below to achieve that. Help DeskA robust ticketing system for customer service, IT and internal help desk needs. ![]()
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